Although each of the dispatch inventory undergoes through our quality check in order to make sure that every student should received the exact materials as you had placed the order on the website. But as in exception case, if you received any wrong materials/product then please follow the steps below....


If its a USB/Calling Tab/Samsung Tab/SD Card -


Insert or use the product for the 1st time and check for your Stream/Branch of Engineering, If it differs from the label then please send us an email right away to quality@thegateacademy.com as soon as possible with the order number on the subject line. We will contact you shortly to close your query. 

Alternatively you can make a call at 08061766222 or 08061766263 between 11:00 AM in the morning till 8:00 PM in the evening.