Learning Management System (LMS)

Issues related to LMS

FAQ-Video Not Playing
For all the students who opted for any video access content like "HomeGATE, Subject Pack, Full Pack, Correspondence Program Premium, Classroom Traini...
Wed, 18 Apr, 2018 at 11:03 AM
FAQ-Browser Support (Google Chrome)
If you come across that even after login, the page is not responding as shown in the image below..... This means either your browser is not updated...
Wed, 18 Apr, 2018 at 11:05 AM
Login Mail/Credentials Not Received
Login Mail were sent automatically after the successful enrollment to your registered email id. If you didn't receive any login credentials even after...
Wed, 28 Mar, 2018 at 7:34 PM
Videos - Not Working on Mobile/Tab
If you had enrolled in any of the courses and you are trying to login on your mobile device, then it will not work. LMS is no longer supported in mobile de...
Thu, 29 Mar, 2018 at 2:28 PM
Course Validity Over
There are many reasons due to which content might not available after login in your student account. If you are not able to see any content in your account...
Wed, 28 Mar, 2018 at 5:12 PM
Account Blocked - Due to Payment Issue
We "THE GATE ACADEMY" reserve the right to blocked your online account if we suspect that your installment is due. If you suspect that your login...
Thu, 29 Mar, 2018 at 12:31 PM
Recorded Video/VOD - Not Playing Properly
If you had enrolled in HomeGATE Course and not able to play any recorded video of previous live classes, then please consider the below steps- Check if th...
Thu, 29 Mar, 2018 at 6:12 PM
Live Class-Not Running Properly
If you encountered a problem where you are not able to watch the Live Class properly or the video is getting struck during the class. Please ensure the bel...
Wed, 18 Apr, 2018 at 5:23 PM
Live Class-Secondary Screen Not Working/Visible
If you are not able to see the secondary screen during the Live Class then do the following- Send a message on the public chat box, informing the facul...
Wed, 18 Apr, 2018 at 5:59 PM
Content Not Available
If you can't find any content after login to your account or it displays a message "You haven't purchased any pack yet" under My course ...
Wed, 18 Apr, 2018 at 6:20 PM